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Virus Help

 
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Zcythe
Grandmaster Cheater
Reputation: 2

Joined: 17 Dec 2007
Posts: 679
Location: :noitacoL

PostPosted: Wed Sep 02, 2009 2:13 pm    Post subject: Virus Help Reply with quote

Ok im trying to help my friend and he has a stupid virus. Windows police pro, i have removed some of it, but it still is not allowing a good amount of services, He cant reformat, and installing stuff doesn't work. He does have malwarbytes, but it doesnt work. Some one help?



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:51:20 PM, on 9/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\svchasts.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ZyXEL G-220v3 Wireless USB Adapter Utility\ZyXEL G-220v3.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Steam\Steam.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TeamViewer\Version4\TeamViewer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\pchealth\helpctr\binaries\msconfig.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\Mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - *{03402f96-3dc7-4285-bc50-9e81fefafe43} - (no file)
R3 - URLSearchHook: (no name) - *{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *{EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - *{930f1200-f5f1-4870-bac6-e233ec8e7023} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\drivers\smss.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: C:\WINDOWS\system32\ghaf8jkdfd.dll - {a36d2a01-00f3-42bd-f434-00bbc39c8953} - C:\WINDOWS\system32\ghaf8jkdfd.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKUS\.DEFAULT\..\Run: [Windows System Recover!] C:\WINDOWS\TEMP\mdm.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [AntiSpyware Service] C:\WINDOWS\TEMP\cemq9kuhua.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: ZyXEL G-220v3 Wireless USB Adapter Utility.lnk = ?
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.softnyx.net
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_srl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1206651072309
O16 - DPF: {DB7BF79A-FC51-4B5A-92BC-A65731174380} (InstantAction Game Launcher) - http://www.instantaction.com/download/iaplayer.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: ,C:\DOCUME~1\Owner\LOCALS~1\Temp\152156kou.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O22 - SharedTaskScheduler: kjhsf87fhjdsfn93rjkndfdf - {A36D2A01-00F3-42BD-F434-00BBC39C8953} - C:\WINDOWS\system32\ghaf8jkdfd.dll
O22 - SharedTaskScheduler: ghya673gidh87we9inkff - {BF56A325-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\tajf83ikdmf.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 E-mail Scanner avg8emcSysmonLog (avg8emcSysmonLog) - Unknown owner - C:\WINDOWS\system32\Actbar2m.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: crd - Unknown owner - C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP002.TMP\poststp.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: RemoteShutDown Service (RemShutDownSvc) - Unknown owner - C:\WINDOWS\System32\remsdnsv.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 10205 bytes

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Strider96
Master Cheater
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Joined: 20 Jan 2008
Posts: 289
Location: [email protected]

PostPosted: Wed Sep 02, 2009 2:21 pm    Post subject: Reply with quote

You might want to use the [code][code][/code]
/code] tags next time.
Anyway try following this guide:
http://www.myantispyware.com/2009/08/31/remove-windows-police-pro-uninstall-instructions/

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SF
I'm a spammer
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Joined: 19 Mar 2007
Posts: 6028

PostPosted: Wed Sep 02, 2009 2:25 pm    Post subject: Reply with quote

C:\WINDOWS\svchasts.exe <--- this looks mighty suspicious to me. end it and see if it pops back up, also see if you can run malware bytes once it's ended. Might also try renaming the malware bytes main exe to something else, actually works sometimes. Wink
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Saifallofjmr
Grandmaster Cheater Supreme
Reputation: 4

Joined: 02 Apr 2007
Posts: 1450

PostPosted: Wed Sep 02, 2009 2:41 pm    Post subject: Reply with quote

C:\WINDOWS\svchasts.exe

R3 - URLSearchHook: (no name) - *{03402f96-3dc7-4285-bc50-9e81fefafe43} - (no file)
R3 - URLSearchHook: (no name) - *{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *{EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - *{930f1200-f5f1-4870-bac6-e233ec8e7023} - (no file)

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Zcythe
Grandmaster Cheater
Reputation: 2

Joined: 17 Dec 2007
Posts: 679
Location: :noitacoL

PostPosted: Wed Sep 02, 2009 2:47 pm    Post subject: Reply with quote

I ended Svchasts before, but i guess it came back. Teamviewer does work for him so thats open to help. And im not really sure how to rename a process.

EDIT: i think i got most of it Thanks A lot for that guide. OTM really helped.

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