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Windows 7 Huge Problem

 
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NeverForgotten
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PostPosted: Fri Aug 14, 2009 1:21 pm    Post subject: Windows 7 Huge Problem Reply with quote

My dad has it installed on his PC, the RTM version

everything works good but when he tries to uninstall things his anti virus > dawn Secure blocks the process known as conhost.exe

I know that is a system process but we keep allowing it and the message appears every 2-3 seconds

Now he cant uninstall anything either

and no I dont think he would switch anti viruses..

Tried to allow it in settings but cant find it in there either

Any help would greatly be appreciated, +rep

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Last edited by NeverForgotten on Sat Aug 15, 2009 11:11 am; edited 2 times in total
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Dark Byte
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PostPosted: Fri Aug 14, 2009 5:18 pm    Post subject: Reply with quote

see if you can configure the av to allow it. E.g disable resident shield if possible
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Saifallofjmr
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PostPosted: Fri Aug 14, 2009 6:06 pm    Post subject: Reply with quote

To be honest it sounds like that the Anti Virus and the OS are having a hard time trying to get along, remember that that is not the true retail version just a final RTM, so I would look for something that does play nice with it until the time being that Dawn Secure does support it.
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NeverForgotten
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PostPosted: Fri Aug 14, 2009 6:48 pm    Post subject: Reply with quote

@ Dark Byte I tried to do that with the configuring of what to allow
didnt work
I even disabled it for a few minutes but I still cant uninstall something

@Saifallofjmr
It shouldnt have any problems as they were no compatibility issues

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Saifallofjmr
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PostPosted: Fri Aug 14, 2009 7:11 pm    Post subject: Reply with quote

NeverForgotten wrote:
@ Dark Byte I tried to do that with the configuring of what to allow
didnt work
I even disabled it for a few minutes but I still cant uninstall something

@Saifallofjmr
It shouldnt have any problems as they were no compatibility issues


If a program is causing you to not be able to use functions of a OS you are using it is always a capability problem.

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NeverForgotten
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PostPosted: Sat Aug 15, 2009 11:05 am    Post subject: Reply with quote

It is based on F-Secure Anti Virus to be more clear
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Slugsnack
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PostPosted: Sat Aug 15, 2009 11:13 am    Post subject: Reply with quote

Saifallofjmr wrote:
To be honest it sounds like that the Anti Virus and the OS are having a hard time trying to get along, remember that that is not the true retail version just a final RTM, so I would look for something that does play nice with it until the time being that Dawn Secure does support it.

pretty sure RTM is same as retail version. at least it is the same version that manufactorers install on their manufactured hardware


Last edited by Slugsnack on Sat Aug 15, 2009 11:18 am; edited 1 time in total
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pkyourface
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PostPosted: Sat Aug 15, 2009 11:18 am    Post subject: Reply with quote

According to a F-Secure Customer Service Rep it is not compatible with windows 7.
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NeverForgotten
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PostPosted: Sat Aug 15, 2009 11:23 am    Post subject: Reply with quote

Well It does everything else fine, scanning, etc

If thats the case then Is there any way to go back to Windows Vista ? Without Reformatting

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Zarr
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PostPosted: Sat Aug 15, 2009 12:09 pm    Post subject: Reply with quote

Slugsnack wrote:
Saifallofjmr wrote:
To be honest it sounds like that the Anti Virus and the OS are having a hard time trying to get along, remember that that is not the true retail version just a final RTM, so I would look for something that does play nice with it until the time being that Dawn Secure does support it.

pretty sure RTM is same as retail version. at least it is the same version that manufactorers install on their manufactured hardware

RTM = Release to Manufacturing

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Slugsnack
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PostPosted: Sat Aug 15, 2009 12:49 pm    Post subject: Reply with quote

i know what it stands for. i'm saying it is the same version.. the point of releasing it to manufacturing is so they can load it onto all their machines that will have that OS pre-installed -.-
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