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Computer Problem

 
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SinStar87
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PostPosted: Wed Apr 03, 2013 4:49 am    Post subject: Computer Problem Reply with quote

A computer is, apparently, in a coma (it went to sleep last night, and refused to wake up, this morning, though the fans and other components make all the sounds of it still being alive. Even forcibly shutting it down didn't help. It powers on, just like it's coming right back into sleep mode. (Even the indicator light under the power switch is glowing the steady amber of sleep and not flashing like it would if there was a serious problem.)

What could it be?
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TsTg
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PostPosted: Wed Apr 03, 2013 2:41 pm    Post subject: Reply with quote

Over-heating causes that mostly, the pc will not run if the processor temp is critically high, also check the cables of the hard disk, and make sure the RAM are in place correctly, at first unplug the power cord for about a minute or two.
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SinStar87
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PostPosted: Wed Apr 03, 2013 10:58 pm    Post subject: Reply with quote

I'll let them know, any other possibilities?
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++METHOS
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PostPosted: Wed Apr 03, 2013 11:21 pm    Post subject: Reply with quote

When you boot up the computer, is the monitor receiving a signal at all? If so, is bios loading? What about windows?

If you boot up the computer and it's immediately shutting down, it could be a cooling/fan problem or a power supply problem (among other things, but definitely hardware-related).

Please provide more details about what is happening.
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unknown_k
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PostPosted: Thu Apr 04, 2013 10:05 am    Post subject: Re: Computer Problem Reply with quote

If there's no error beep I suspect power supply failure.
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jucce
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PostPosted: Thu Apr 04, 2013 5:55 pm    Post subject: Reply with quote

So I guess starting with a live-CD like some Linux distribution doesn't work either? Since it seems it doesn't even reach that far in the startup process. Do you have both an external and a built in graphics card? If you do try using the built in one. The problem might be the motherboard or graphics card. Actually check the monitor too since the issue could be there too, try using a different one if possible.
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SinStar87
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PostPosted: Fri Apr 05, 2013 6:52 am    Post subject: Reply with quote

Quote:

The computer isn't even POSTing, so I can't even access the BIOS. I hit the button, the fans run, and I get a couple promising clicks from the hard drive, but it never gets past that. It just sits there.

I thought it might be a RAM issue, but I tested the sticks individually, so either they're all bad (unlikely) or that first RAM slot is bad (which would require a total replacement of the motherboard. (I hope not!)

At this point, I'm kind of hoping it's a power supply problem. It isn't overheating or anything, and the fans and light all work, but that doesn't guarantee it's working 100% like it's should. (Besides, at this point, the other likely culprits will get awfully expensive to replace.)

I'm still debating whether to just buy a new power supply and see if that helps (and just treat it as a down payment toward building a new computer if I need to keep buying parts) and taking it to a professional who might at least be able to help pinpoint the exact point of failure.
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unknown_k
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PostPosted: Fri Apr 05, 2013 9:59 am    Post subject: Reply with quote

How about your monitor?
Does it say 'no signal' (loose adaptor or dead gfx) or not (dead monitor or just not posting but both gfx and monitor are fine)?
How about MB's error beeps?
You never mentioned one. CPU, dedicated GFX card, RAM and MB all beeps and beeps differently when they are in trouble.
e.g) consequtive 3 short beeps mean RAM is loosely/wrongly placed or dead
If not for above all, and you think you are possibly have budget PS, I think the culprit is PS.
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Gniarf
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PostPosted: Fri Apr 05, 2013 1:18 pm    Post subject: Reply with quote

If you don't get any beep, one thing you could try is to remove the cmos battery (it looks like a wrist watch battery) for several hours/a night, put it back, and see if that helped.

I don't know exactly why it makes a difference to remove that battery for a long period compared to just a few seconds (like for bios resetting), but I've "fixed" a couple of computers who didn't want to POST that way.

Otherwise plug your monitor on the onboard gfx (if any), make sure your screen can display something (ex: screen config), and if that doesn't change anything, add one more vote on PSU or mainboard.

If you buy an extra PSU but it turns out it was not the culprit, consider it an useful spare for when your current PSU will die. Those things die often, especially those of noname brands.
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SinStar87
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PostPosted: Fri Apr 05, 2013 10:49 pm    Post subject: Reply with quote

Alright thanks everyone, he said he'll get a new power supply asap.

IIRC the cmos info still feeds off of the capacitors for awhile after the battery is removed. There is(was) a jumper setting you could use that would discharge the capacitors immediately so you don't have to wait around.
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