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Virus/Trojan

 
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SuperMassiveBlackHole
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PostPosted: Fri Aug 14, 2009 8:48 am    Post subject: Virus/Trojan Reply with quote

I dunno, maybe one of you have encountered a similar one and found a fix.

Artix.Entertainment wrote:
I've got a trojan. Before I go on, I know little about viruses and trojans.

Kaspersky has detected one of them as "Heur.Trojan.Generic" and the other as "Type_Win32", since they appear to have infected such a large amount of files(important and unimportant) has anyone got any suggestions in the unlikely event of Kaspersky failing to disinfect?

I'd rather not format...


Artix.Entertainment wrote:
I tried to get Kaspersky to neutralize them, I was then told to reboot and now it won't let me log into my computer.

It let's me enter my password then flashes me my desktop(minus taskbar and icons) before going back to a screen saying "[USER] is logging off" and giving me a blue screen of death and rebooting, turning off seems to be a problem as well, it spends around 5 minutes saying "Shutting down" before giving me another blue screen of death and rebooting. The only way I can shutdown is by removing my laptop battery or holding down the power button


Note: I cannot access my laptop past the log in screen, but a lot of the data seems undamaged, but like I said, I'm no expert.
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Haswell
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PostPosted: Fri Aug 14, 2009 9:52 am    Post subject: Reply with quote

Try booting from a LiveCD and run a virus scan. Be sure to back up any stuff you might still want in case you have to reformat.
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Luigi
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PostPosted: Fri Aug 14, 2009 12:15 pm    Post subject: Reply with quote

~Freelancer~ wrote:
Try booting from a LiveCD and run a virus scan. Be sure to back up any stuff you might still want in case you have to reformat.
http://www.ubcd4win.com/ is a good one. I think there is a USB version too. Fits perfectly on a CD, 700mb. I keep that baby in a case, and has in fact saved my PC.
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Saifallofjmr
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PostPosted: Fri Aug 14, 2009 12:32 pm    Post subject: Reply with quote

off the top of my head i thought vundo, try googling malwarebyte's anti malware
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Luigi
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PostPosted: Fri Aug 14, 2009 12:41 pm    Post subject: Reply with quote

Saifallofjmr wrote:
off the top of my head i thought vundo, try googling malwarebyte's anti malware
He won't be able to use it, because he cannot log in.
He most likely has another PC.
Try the link I gave you, or try some other rescue CD's, like Avira's or Avast's.
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SuperMassiveBlackHole
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PostPosted: Sun Aug 16, 2009 10:38 am    Post subject: Reply with quote

Well I got in, a file was deleted: userinit.exe if anyone else has a similar problems. I used Windows recovery console to copy the file back into the original directory and it let me log in. But, by that time the virus seemed to be everywhere and it kept freezing so I just formatted. :/
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Luigi
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PostPosted: Sun Aug 16, 2009 2:33 pm    Post subject: Reply with quote

Artix.Entertainment wrote:
Well I got in, a file was deleted: userinit.exe if anyone else has a similar problems. I used Windows recovery console to copy the file back into the original directory and it let me log in. But, by that time the virus seemed to be everywhere and it kept freezing so I just formatted. :/
Always does the trick :3
For the future, keep the UBCD4WIN or http://www.free-av.com/en/products/12/avira_antivir_rescue_system.html handy.
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Dark Byte
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PostPosted: Sun Aug 16, 2009 5:23 pm    Post subject: Reply with quote

Just one theoretically hypothesis just for fun:
Let's say your AV signature file got messed up or the av itself got slightly corrupted. (or you just configured it too strict, e.g strong heuristics)

That would cause the following effects:
Detecting valid files as infected

Major problem here is that a "Heur.Trojan.Generic" can not be cleaned since it's a heuristics detection and not a real detection. Meaning the AV has no way of cleaning up the program. This leaves it with only one choice: Delete

So, let's assume it falsely detected the virus in userinit.exe
The only course of action it could do is delete the file... (asking for confirmation or not. Most likely clicking yes as that's the default reaction to seeing a "OMG USERINIT.EXE IS A VIRUS!! DELETE IT OR YOU ARE DOOMED! Do you want to delete it ?")



So, I have to ask, did you try installing a clean version of the antivirus before formatting ?

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Luigi
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PostPosted: Sun Aug 16, 2009 10:48 pm    Post subject: Reply with quote

Dark Byte wrote:
Just one theoretically hypothesis just for fun:
Let's say your AV signature file got messed up or the av itself got slightly corrupted. (or you just configured it too strict, e.g strong heuristics)

That would cause the following effects:
Detecting valid files as infected

Major problem here is that a "Heur.Trojan.Generic" can not be cleaned since it's a heuristics detection and not a real detection. Meaning the AV has no way of cleaning up the program. This leaves it with only one choice: Delete

So, let's assume it falsely detected the virus in userinit.exe
The only course of action it could do is delete the file... (asking for confirmation or not. Most likely clicking yes as that's the default reaction to seeing a "OMG USERINIT.EXE IS A VIRUS!! DELETE IT OR YOU ARE DOOMED! Do you want to delete it ?")



So, I have to ask, did you try installing a clean version of the antivirus before formatting ?
Your theory probably states the exact problem that happened today. I set the heuristics on high and it picked up explorer.exe as a virus Sad
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