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internet problems

 
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GoogleCacheFuku
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PostPosted: Tue Apr 08, 2008 5:20 am    Post subject: internet problems Reply with quote

my internet keeps turning off and on, just randomly it takes me to bt page saying
Not Connected...
Internet Connection not active...


sometimes it says connect to the internet like 1/10 chance of that, the rest is saying try again and keeps doing that for about 5 minutes, i need some help to keep my internet active, ive got a bt home hub with a netgear switch connecting my net to it.
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Zarr
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PostPosted: Tue Apr 08, 2008 1:10 pm    Post subject: Reply with quote

Have you tried resetting your modem/hub-thing/whatever-the-hell-it-is-you've-got? If that doesn't work, I suggest calling your ISP and asking them why your connection is acting like that.

I'll tell you right now, the first thing they're gonna ask you to do is reset your modem, so it's better to reset it then call them, just so you can tell them you've already done that.

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Psy
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PostPosted: Tue Apr 08, 2008 2:04 pm    Post subject: Reply with quote

Why have you got a switch and a router?

In any case that setup shouldn't be the problem as networking equipment is meant to be allowed to get setup like that.
Maybe a hardware fault somewhere, or a dodgy cable?
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GoogleCacheFuku
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PostPosted: Wed Apr 09, 2008 3:09 am    Post subject: Reply with quote

i got a switch because the router is upstairs and the wire cant reach so i got a switch.
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Psy
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PostPosted: Wed Apr 09, 2008 3:59 am    Post subject: Reply with quote

A switch won't extent the length of the wires :p

Unless you mean you had 2 cables and that provided the central point you needed to connect them. Either that or you're wireless?...

In any case it seems like it might be a fault somewhere in the cabling between the inside of the router and you're network. By that I mean, the adsl cable to the phone point seems fine, as you can still connect to the internet, although intermittently.
Theres always a chance that there is a faulty port on you're PC where you are connected via the cable, even though hardware faults such as that are far less likely.
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GoogleCacheFuku
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PostPosted: Wed Apr 09, 2008 4:03 am    Post subject: Reply with quote

no the switch is downstairs on the computer desk so i can plug it in and it gets the internet..
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Tofu
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PostPosted: Wed Apr 09, 2008 6:11 am    Post subject: Reply with quote

Have you tried THIS?

Check the internet modem thingy there..

Might be your ISP too..

My old ISP made some modifications to their hardware, thus changing my IP every 10 minutes, making me disconnect from game servers etc..

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